Refund and Returns Policy

Thank you for shopping at Stylisphere (guides.stylisphere.com).
Because our products are delivered digitally and instantly, this Refund & Returns Policy explains the conditions under which refunds may or may not be issued.

By purchasing digital products from our Site, you agree to the terms outlined below.

1. Digital Products Only

Stylisphere sells digital products such as travel guides, downloadable files, and online content (“Digital Products”).
No physical items are shipped.

Once a digital product is delivered or downloaded, it cannot be returned, and access cannot be revoked in the same way as physical goods.
Therefore, special conditions apply for refunds.

2. No Returns on Delivered Digital Products

Because digital products cannot be “returned” in the traditional sense:

  • All sales are final once the digital product has been delivered, accessed, or downloaded.
  • We cannot process returns for digital products that have already been accessed.

This policy aligns with international digital-goods commerce standards.

3. Refund Eligibility

We may issue a refund only in specific and exceptional cases, including:

✔ 3.1 Duplicate Purchase

If you accidentally purchased the same product twice, a refund may be granted for the duplicate order.

✔ 3.2 Technical Issues on Our Side

If the product is not delivered due to a verified technical issue on our system or payment gateway, and we are unable to provide you access manually, you may be eligible for a refund.

✔ 3.3 Wrong Product Delivered

If you receive the incorrect digital file due to an error on our side, we may issue a refund or provide the correct product.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

✘ 4.1 Instant Access Delivered

If the file was successfully delivered to your email or downloaded, the purchase is considered final.

✘ 4.2 Change of Mind

We cannot refund purchases if you simply change your mind after receiving the product.

✘ 4.3 Incompatibility with Your Device

We provide standard digital formats that work on most devices.
We cannot issue refunds for device-specific limitations.

✘ 4.4 Misuse or Inability to Use

We cannot issue refunds if:

  • You misunderstand the product description,
  • You expected a different result,
  • You are unable to use the product for reasons unrelated to us.

5. How to Request a Refund

If you believe your situation qualifies for a refund under Section 3, you must contact us within 7 days of your purchase.

Please include:

  • Your full name
  • Email used for the purchase
  • Order number
  • A clear explanation of the issue
  • Any supporting screenshots if relevant

Contact:

📧 support@stylisphere.com

We may ask for additional information to verify your claim.

6. Refund Processing Time

  • Approved refunds will be processed within 5–10 business days.
  • Funds will be returned to the original payment method only.
  • Processing time may vary depending on your bank or payment provider.

7. Chargebacks

Before initiating a chargeback with your bank or card provider, you must contact us first.
Fraudulent, abusive, or unverified chargebacks may result in:

  • suspension of access to future purchases,
  • involvement of digital rights authorities where applicable.

8. Policy Changes

We may update this Refund & Returns Policy at any time.
The latest version will always be available on this page with the updated date.

9. Contact Information

If you have questions about this policy, please contact us:

📧 support@stylisphere.com
🌍 guides.stylisphere.com